Privacy Policy

Privacy Policy

TerraWatch respects your privacy.

When you use our website or place an order, we may collect personal information such as your name, contact number, email address, delivery address, billing details and order information.

We Use This Information To:

- Process your order
- Deliver your products
- Communicate with you
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorised activity
- Send updates, offers or marketing where permitted

We Do Not Sell Your Personal Information

TerraWatch does not sell your personal information to third parties.

Payment Information

Your payment information is processed through secure third-party payment providers.

TerraWatch does not store your full card details.

Cookies and Analytics

We may use cookies, analytics and marketing tools to understand website activity, improve our website, measure advertising performance and improve customer experience.

Third-Party Services

We may use third-party services such as Shopify, payment providers, courier companies, analytics tools and advertising platforms to operate our business and process your order.

These service providers may process your information only where necessary to provide their services.

Customer Rights

You may contact us to request access to your personal information, correction of your details, or removal from marketing communications where applicable.

Security

We take reasonable steps to protect customer information, but no online system can be guaranteed to be completely secure.

By using our website, you agree to the collection and use of your information for legitimate business purposes related to your order, support, marketing and website operation.

Contact

For privacy-related questions, contact:

Website:
www.terrawatch.co.za

Email:
terrawatchsa@gmail.com